What information is collected?
We respect your ability to choose how your information is used, so in most instances you are able to opt out of providing most of the following information through your user settings. When registering for rwf.gg or our app, using rwf.gg or our app, and participating in our services, we collect certain data in order to provide you with the best possible experience. This includes information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). Such Personal Information includes your name, email address, and battletag.
A list of general information we collect, and its purpose can be found below:
- Operational information that is needed for essential base functionality associated with rwf.gg or our app, including installed applications, subscriptions, privacy setting, IP address, and other related information.
- Optional information provided by you to customize rwf.gg or our app to your preferences and setting. This helps ensure you can use rwf.gg or our app the way that best works for you. You have the option to opt out of providing this information.
- Optional data used to track performance, service, connection, and stability, including base computer hardware and software settings. Our ability to monitor this information helps us optimize rwf.gg or our app for our users. You have the option to opt out of providing this information.
- Optional information associated with user account creation on rwf.gg. If you prefer not to create a rwf.gg account, you can refrain from creating an account. You have the option to opt out of providing this information.
- Billing information if you opt to use paid services associated with rwf.gg or our app.
- Optional website analytics associated with your use of rwf.gg or our app, including pageviews, clicks, scrolling, browser type, domain names, access times, referring website addresses, and other associated information. We do this in order to determine what rwf.gg or app services are the most popular, maintain quality of service, and to generate usage statistics. This data is used to deliver customized content and advertising within rwf.gg or our app to customers whose behavior indicates that they are interested in a particular subject area. You have the option to opt out of providing this information.
- Optional social media information if you choose to link your Battle.net, Discord, Google, Patreon, or Twitter account to assist in user account management.
How is information used?
We want users to feel comfortable, secure, and in control of their Personal Information and how it’s used, so we allow users to instruct us on how we use their Personal Information. Please contact us at [email protected] at any time to view, access, correct, update or delete your Personal Information from rwf.gg or our app, and we will do our best to promptly comply. Your trust and security is important to us and we want to do everything we can to respect your data, and how it’s used.
Users have control over what information is provided to rwf.gg or our app and have the option to not provide us with certain personal information by opting out. In addition, users may control the extent to which we market to them and users have the right to request that we stop sending them marketing messages or updating their marketing preferences at any time by contacting us at [email protected].
We hope that we can satisfy queries you may have about the way we process your Personal Information. However, if you have unresolved concerns you also have the right to complain to data protection authorities. You can bring the complaint in your member state of residence, or where an alleged infringement of data protection law occurred.
We only process your Personal Information for the following purposes only if you opt-in or consent to such uses:
- To provide you with requested customer service or technical support.
- To debug and improve our current and future rwf.gg or app services.
- In order to give you exclusive content, personalize your online experience with us and contact you in accordance with your marketing preferences.
How is information shared?
We do not sell, share, exchange or transfer your Personal Information with outside third parties. This does not include trusted third party partners, parent companies and subsidiaries who assist us in maintaining and operating rwf.gg or our app, conducting our business, or providing you with services you may request, provided that such partners agree to keep your information confidential, secure, and safe in accordance with industry standards. However, anonymized Personal Information may be shared with certain trusted third parties for marketing, advertising, and other uses, provided that you shall have the option to opt-out of such uses.
From time to time aggregated, anonymized data is periodically transmitted to external services to help us improve rwf.gg, its service as well as our app. We currently use Google Analytics (traffic analysis, SEO optimization). We listed below what data these third parties extract exactly. Feel free to check out their own privacy policies to find out more.
- Analytics: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), pseudonymous (IP address).
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us.
How is your information secured?
We take measures to ensure that any Personal Information that may be collected, if any, is protected from misuse and alteration. Such measures include SSL encryption, secure servers, antivirus, firewalls and other security protocols. However, the internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks.Therefore complete security cannot be guaranteed.
Depending on the property you are using, and the country you are based in, Cookies may be set on your computer or device by either:
- rwf.gg – to recognize and associate activity with your computer or device when it visits rwf.gg or uses our app. rwf.gg Cookies cannot be used to recognize or associate activity with your computer or device when it visits other, third party websites or online properties.
- Third Parties – to enable third party features or functionality to be provided on or through
rwf.gg, other online properties or our app (e.g. advertising and analytics). The third parties that set these Cookies may be able to recognize your computer or device both when it visits rwf.gg or other online properties that use the third party’s features and functionality.
By using rwf.gg or our app you agree, and consent, to receive Cookies unless you manage your cookie setting options. Please also note that the use of information obtained by certain third-party providers is also subject to their own privacy policies and may differ from ours.
Advertising service providers
rwf.gg seeks to create a sustainable ecosystem that helps benefit users. As such, rwf.gg supports the display of advertisements in connection with rwf.gg applications and pages. Doing so helps provide a stream of new applications, tools, and functionality that users can benefit from. We enforce strict guidelines with our advertising partners to ensure that it leads to the best possible user experience. If you have any feedback on the user advertisement experience please do not hesitate to contact us at [email protected].
Advertising service providers may personalize the ads they deliver to make them more relevant to you. This is based upon information they collect independently, and is stored in cookies. In addition, to support personalization of in-app ads, rwf.gg or our app may provide limited information to advertising service providers when they deliver advertisements which users are welcome to opt out of through their account settings.
Children’s Online Privacy Protection Act
Minors and children should not use rwf.gg or our app. By using the rwf.gg or our app, you represent that you have the legal capacity to enter into a binding agreement.
rwf.gg or our app does not knowingly collect or store any Personal Information from children under thirteen (13) in the United States or under the relevant age threshold in other jurisdictions where the child is located. If you are under thirteen (13) years old in the United States, or under the relevant age threshold in the jurisdiction where you are located, you cannot use rwf.gg or our app without the permission of your parent or guardian.
However, we may collect technical information required for delivering the service and for the support of our internal operations from all users of our rwf.gg or our app. If parents or guardians believe that we have unintentionally collected their children’s other Personal Information or otherwise used their children’s Personal Information for another purpose, they may reach out to us at [email protected]. Parents should contact us immediately if they have any concerns.
California Online Privacy Protection Act
California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share our users’ Personal Information with outside third parties for their own direct marketing purposes, without user consent.
The California Consumer Privacy Act of 2018 (the “CCPA”) grants you the following rights with regard to the Personal Information we collect about you: (i) the right to know what Personal Information we have collected about you, if any, and the purpose for which it was collected; (ii) the right to request that we delete any Personal Information we have collected from you, if any, (subject to certain exceptions, as outlined in the CCPA); (iii) the right to opt-out of the sale of your Personal Information, if any; and (iv) the right to non-discrimination for exercising your rights herein. If at any time you wish to opt out of communications from us, or having any of your Personal Information shared with third parties regarding new products, services, or promotions please contact us at [email protected], and we will honor your request.
California Business and Professions Code Section 22581 permits you, if you are a California resident under the age of 18, to view, correct, or delete Personal Information provided by you or publicly posted by you. You may do this by contacting us with your request at [email protected].
We will be happy to review, update or remove Personal Information and/or content as appropriate. Residual copies of Personal Information and/or content that have been deleted may remain in our backup systems. We may still retain your Personal Information to resolve disputes, enforce our user agreement, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.
Users in the European Economic Area
Your Personal Information may be transferred to and processed in various countries where our central databases operate or other countries where rwf.gg or its partners maintain facilities or business operations. Before we transfer your Personal Information to third parties based outside the EEA, we ensure either: (i) the use of European Commission approved contract clauses to protect your Personal Information; or (ii) we are only transferring your Personal Information to trusted countries that achieve the approved standards for Personal Data protection set forth by the European Commission. By using rwf.gg or our app you must consent to the international transfer procedures and guidelines set forth above, if you do not, please refrain from using rwf.gg or our app at this time.
Please do not hesitate to contact us at [email protected] if you have any questions about how Personal Data for EEA users are used.
Your consent and Terms of Service
Should you have any questions or concerns, please write to [email protected].